Categories
Writing and Publishing

Where Did It Go?

I really, really try to not go back and read what I have already posted.  First of all, it’s not a good use of my time. Secondly, revisiting my work causes me to either be too critical of what I wrote or too generous–neither of which is a healthy consideration. Lastly, with each re-read, I will inevitably […]

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Writing and Publishing

Login Fatigue

Do you suffer from “login fatigue?” I know I do. Login fatigue is that overwhelmed feeling produced by having too many computer login names, passwords, and codes to keep track of. (A Google search for “login fatigue” resulted in 75,400,000 entries, more than a hundred times higher then when I last checked. I am sure […]

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Writing and Publishing

Computer Rage

We’ve all heard of road rage—and I suspect have on occasion had that split second impulse to ram our car into an offending driver. (Please tell me that I’m not the only one.) Fortunately, common sense and civility prevail and actual vehicular assault is rare, being caused by limited number of drivers who should not […]

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Call Center Articles

When Innovation Falls Short

I recently bought a laptop and included a carrying case with my order. There would be two shipments, first the case and a week later, the laptop. I was given shipping dates for both. The case arrived a day before it was promised, which impressed me. I like to say, “Under promise and over deliver.” […]

Categories
Writing and Publishing

Are Two Displays Better Than One?

This week I received an email from a PR guy, pushing a press release for his client (www.ergotron.com and dare2dual.ergotron.com).  In the teaser, he wrote: “Imagine how much companies would gain and save if they equipped all of their employees with more than one computer display.  The research findings are conclusive and striking: nearly a […]