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Writing and more

So, You Found My Website—Which One?

Many people were amazed and impressed that my web address matches my name: PeterDeHaan.com. I’ve had it for almost twenty years. When I registered it in 2000, it was not hard to procure a domain name matching one’s given name. (At the time, DeHaan.com was also available, and I vacillated on which one to register.) […]

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Call Center Articles

Seventeen Years Ago

Seventeen years ago I entered the publishing world when I bought Connections Magazine from its founder, Steve Michaels. The transaction was done in parts, that is the documents for the sale were not signed at the same time or at the same location, but on different days via fax and mail. As a result, I […]

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Writing and Publishing

Why Work Is Cyclical

In theory, my workload should proceed as a steady flow of predictable effort year round. In reality, it doesn’t happen that way. It takes five weeks from start to finish to produce one issue of one magazine, and Connections Magazine is published six times a year. Medical Call Center News and Answer Stat releases every other […]

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Writing and more

That’s a Lot of Blogging

I’ve been officially blogging now for 10 years. During that time, I have made over 500 posts in this blog. Although I enjoy blogging, finding the ideal time to write has not been easy. Initially, I wrote in the evening, after my workday was done. This kept blogging from encroaching on vocation, but was also […]

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Writing and Publishing

Magazine Goes Green – Sort of

A weekly (or almost weekly) magazine that I receive, recently announced that it was going to have four “green” issues this year, with the goal of being “carbon neutral” in 10 years. I was curious how they would handle this “green” issue.  o their credit, they emailed me when it was ready and I went […]

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Call Center Articles

A Trip to the ATA Convention

Tomorrow afternoon, I’m heading off to the ATA (American Teleservices Association Meeting) in San Antonio, Texas.  It should be a great meeting and I’m excited about it (all except for the traveling part). I won’t likely be blogging while I’m gone, but do plan to submit some convention reports on the Connections Magazine newsfeed, so […]

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Writing and Publishing

Internet Sales Rise and Fall With Catalog Mailings

The DMA (Direct marketing Association) recently released their annual report on the catalog industry. The report indicated that in 2007, 36% of sales [for the catalog industry] were conducted online. What is shocking is that this statistic is a decrease from 2006, when it stood at 40%. In fact 2007’s percentage was lower than both […]

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Call Center Articles

My Visit to St. Louis

We (my bride and I) have safely returned from St. Louis. The ATSI convention was great. I snapped hundreds of pics—hopefully a few will be good enough to print. I also recorded 7 interviews for future podcasts, which will be posted online at podcast.connectionsmagazine.com starting this week. Last, I was posting convention highlights on the Connections Magazine newsfeed. The […]

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Writing and Publishing

Road Trip to St Louis for the ATSI Convention

Today my bride and I are headed to St. Louis to cover the ATSI convention and expo.  It takes almost as long to fly as it does to drive, so we will be cruising the Interstate highway, instead of flying the friendly skies.  Even with gas around the $4.00 a gallon mark, it will be […]

Categories
Writing and Publishing

That “New Shower Curtain” Smell May Indicate Presence of Toxins

Each day I receive a plethora of press releases. While some are exactly the information I seek to share with readers of Connections Magazine and AnswerStat magazine, others are more broadly targeted, and too many are complete mismatches. Consider the numerous email missives I’ve received to save the manatees or promote Michigan Special Olympics. Although […]