Categories
Writing and more

So, You Found My Website—Which One?

Many people were amazed and impressed that my web address matches my name: PeterDeHaan.com. I’ve had it for almost twenty years. When I registered it in 2000, it was not hard to procure a domain name matching one’s given name. (At the time, DeHaan.com was also available, and I vacillated on which one to register.) […]

Categories
Call Center Articles

Seventeen Years Ago

Seventeen years ago I entered the publishing world when I bought Connections Magazine from its founder, Steve Michaels. The transaction was done in parts, that is the documents for the sale were not signed at the same time or at the same location, but on different days via fax and mail. As a result, I […]

Categories
Writing and Publishing

Why Work Is Cyclical

In theory, my workload should proceed as a steady flow of predictable effort year round. In reality, it doesn’t happen that way. It takes five weeks from start to finish to produce one issue of one magazine, and Connections Magazine is published six times a year. Medical Call Center News and Answer Stat releases every other […]

Categories
Writing and more

That’s a Lot of Blogging

I’ve been officially blogging now for 10 years. During that time, I have made over 500 posts in this blog. Although I enjoy blogging, finding the ideal time to write has not been easy. Initially, I wrote in the evening, after my workday was done. This kept blogging from encroaching on vocation, but was also […]

Categories
Writing and Publishing

Going Forward

Regular readers of this blog (thank you, one and all) have noticed a decided decrease in posting frequency over the past six months. While Musings will remain alive and active, infrequency will become the new norm. When I started Musings over three years ago, it was to provide a creative outlet, connect with others via […]

Categories
News

A New Blog: From the Publisher’s Desk

This blog, the “Musings of Peter DeHaan,” is about nothing, but covers everything. It is essentially a sharing of my stream of conscience. While this blog will continue unabated, I have started another blog, one with a stated purpose and goal. It is a business blog, called “From the Publishers Desk,” and shares my tips […]

Categories
Writing and Publishing

More News Than You Can Use

As a publisher, I receive all manner of press releases. Some are appropriately targeted and end up in one of my magazines, newsfeeds, or newsletters. Others are close, but slightly miss our focus, while many are seemingly sent to me without forethought or strategy. Here are the headlines that I have received in the past […]

Categories
Healthcare Call Centers

Call Centers Can Aid in Healthcare Reform

I’ve spent most of my adult life in call center related vocations. I’ve worked in call centers and for a call center vendor, did consulting for call centers, audited call centers, wrote about call centers, and now publish magazines, newsletters, and websites about call centers. Call centers are a vital part of the global economy, […]

Categories
Writing and Publishing

Magazine Goes Green – Sort of

A weekly (or almost weekly) magazine that I receive, recently announced that it was going to have four “green” issues this year, with the goal of being “carbon neutral” in 10 years. I was curious how they would handle this “green” issue.  o their credit, they emailed me when it was ready and I went […]

Categories
News

Peter DeHaan Publishing Inc Launches TAStrader e-Publication

“Peter DeHaan Publishing Inc Launches TAStrader e-Publication” This headline has been four years in the making — seriously. In 2005, I hatched an idea for an e-publication for telephone answering services.  I did some online research, eventually landing on a name with matching website that were available.  Taking a proactive step forward, I registered the […]